Are you answering customer calls and/or emails when you should be working on other tasks? Yes, your customers are important, but do you feel like you shouldn’t be the one handling each of their requests? Let us help.
Our team of seasoned representatives has years of experience working with different brands to give exceptional customer service.
We can work with your existing tools or help find the right toolset and software to meet your brand’s specific needs.
Each of our staff are thoroughly vetted, background checked and continually trained, so you can be assured you are getting the top quality for your customers.
On demand CS – This team is perfect for those brands with lower volume, more erratic traffic or startups who would like to establish baseline understanding of their audience patterns. You are charged for the minutes used, with convenient packages that suit most budgets.
Hourly Teams – Are there specific times each week you need coverage? Do you need dedicated attention during peak times only? This could be the option for you.
Flexible options – Sometimes a mixture of dedicated hourly and per minute staffing is needed. Talk to us about your specific needs and we will help you determine the best setup for your brand, for your customers and your budget.
Contact us today to discuss how we can help your team.